Retail CRM Using Store Database
- knowledgekablog
- Feb 3
- 1 min read
Retail CRM Using Store Database: For FMCG and retail businesses, a store database forms a strong foundation for their CRM system. This database contains contact details, locations, and buying history of verified grocery stores, kirana shops, general stores, and departmental stores, allowing companies to easily manage their retailer relationships.
Through the CRM system, this data is used for automated follow-ups, order tracking, scheme management, and performance reports. Accurate and updated information leads to increased customer retention, repeat orders, and steady sales growth.
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