1. Staff on board: After that, do a little research about the different types of people you will need, such as customer service representatives, package pickers, logistics managers, and accountants. Another thing that is important when starting a delivery business is to determine if you will be handling packages that require certain certifications, such as sensitive materials. This includes, for example, food ingredients and chemicals for laboratories.
2. Gather all the necessary resources: As a courier franchise business owner, you will want to determine what resources and equipment will be most essential to your success. If you want to maintain delivery efficiency, deciding on the best transportation is very important. If you carry small packages, you may opt for motorcycles or small cars. When it comes to larger deliveries that require larger trucks, it becomes important to have enough money for a business loan to access the resources necessary to continue serving customers.
3. Set your charges: Before deciding on a price, think about your monthly expenses and other factors to figure out how much you will need to charge. Think about the size of your area. You will have to charge more in a big metropolis to make enough money. Also, research your market.
4. Provide the best service
As a small business owner, customers can be your most valuable asset or your biggest nightmare. Make extra efforts for your customers to let them know how much you care about them. For example, aim to deliver your services within 90 minutes instead of two hours. This will delight your customers and they will definitely tell others about it, giving you more business in no time!
5. Taxes
It is important to be aware of the many types of taxes you may have to pay in the future. The scope of taxation is huge, from GST to custom tax, so it is important to understand the levels and plan appropriately.
An old courier service company with a history of over two decades, DTDC is one of the oldest courier services in India. It was founded in 1990 as an express delivery company and has now expanded to handle over 12 million deliveries every month from its headquarters in Bangalore.
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